WhatsApp CRM, TicketFlow by NY Digital & Business Software for Indian SMBs
From WhatsApp marketing automation and helpdesk workflows to support tools that improve customer response time, our products are built for businesses across Mumbai, Navi Mumbai, and Thane.
Growth Tools Built for Modern Businesses
From WhatsApp automation and customer support to ad intelligence and appointment management, our products are designed to help teams move faster, convert smarter, and operate with more control.
🟢 ReachFlow by NY Digital — WhatsApp CRM
A premium WhatsApp-first sales and marketing platform for businesses that want faster follow-ups, better campaign control, and stronger customer engagement across every stage of the funnel.
- Unlimited broadcast campaigns with smart scheduling
- Lead capture, segmentation, and automated follow-up flows
- Rich media templates, labels, tags, and workflow automation
- Real-time delivery, read, and reply analytics
- Multi-agent inbox for sales and support teams
📊 ConversionFlow by NY Digital
A performance intelligence tool that shows exactly where your ad budget is going, which campaigns are winning, and which channels are driving the best return on investment.
- Campaign-level spend and ROI tracking
- Ad performance insights by creative, audience, and region
- Channel comparison across Facebook Ad, WhatsApp and referral traffic
- Budget pacing alerts and optimization recommendations
- Weekly marketing performance reports for teams
📅 BookFlow by NY Digital
A smart booking and appointment platform where businesses can share a booking link, let customers choose a time, pay online, apply coupon discounts, and manage schedules from one dashboard.
- Business owners can create, edit, and manage services, slots, and calendars
- Customers can book, reschedule, and manage appointments with ease
- Online payments with coupon codes, discounts, and booking confirmations
- Automated reminders for upcoming appointments and follow-ups
- Live dashboard for bookings, revenue, staff availability, and attendance
🎧 TicketFlow by NY Digital
A professional helpdesk solution designed for teams that need centralized queries, SLA-based workflows, and premium customer support visibility without enterprise complexity.
- Unified inbox for WhatsApp, email, and web inquiries
- Advanced routing, escalation rules, and team assignment
- Knowledge base, response templates, and customer history
- Performance dashboards for response time and resolution rate
- Priority support and onboarding for growing teams
Coming Soon to NY Digital
We are actively building lightweight, budget-friendly tools to help Indian local businesses automate their operations. Join the waitlist to get early access and special launch pricing.
ReviewFlow by NY Digital
The easiest way to rank #1 on Google Maps. Send automatic review request links via WhatsApp or SMS to your customers right after a purchase. Block negative reviews and auto-publish 5-star ratings directly to your profile.
- One-click review links via WhatsApp/SMS
- Negative feedback filter (prevent low ratings)
- Auto-reply to reviews using AI
- Google Maps ranking dashboard