Enterprise WhatsApp CRM & Managed Growth
Turn High-Intent Conversations into Revenue with Managed Campaigns & Enterprise CRM.
NY Digital delivers a turnkey customer engagement ecosystem for growing Indian enterprises. From strategic campaign execution and copywriting to automated inquiry routing and disciplined follow-ups—all managed end-to-end under one unified platform.
Official WhatsApp APIEnd-to-end campaigns₹99,999/year managed planDPDP-compliant architecture
Interactive ExperienceInquiry CapturedHigh-intent prospect initiates contact. Contextual ReplyAssigned agent responds with full context. Disciplined Follow-UpAutomated reminders and rich action cards.
See How Qualified Leads Move Through Your Pipeline.
Experience an enterprise customer journey. Toggle between WhatsApp CRM and Google RCS to observe real-time routing, contextual responses, and branded interactive actions designed to accelerate conversions.
NY Digital CRMOnline
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Automated Conversion Architecture
From First Interaction to Closed Revenue.
Witness the operational cycle in action: immediate lead qualification, automated personalized engagement, strategic promotional broadcasts, and verifiable conversion reporting.
New WhatsApp lead
Hi, is this available?
Yes, sharing details now.
Auto reply sentInbound Qualification
Prospects receive immediate, personalized responses even during peak volume hours.
Campaign ready
Strategic Campaign Broadcast
Approved, policy-compliant templates engage curated audience segments with precision.
Special OfferLimited stock
Paid
INR 2,650
INR 2,650
Seamless Purchase Journey
Frictionless connection between product interest, digital catalogues, and payment completion.
92%
Target achievedVerifiable Revenue Growth
Leadership gains complete oversight on pipeline conversion rates and campaign ROI metrics.
Core Challenges Resolved
Eliminate Revenue Leaks Across Your Customer Pipeline.
If fragmented communications, missed follow-ups, and uncoordinated sales teams sound familiar, our enterprise messaging infrastructure establishes complete discipline and visibility.
Inquiries Siloed Across Personal Devices
Consolidate distributed chats into a secure team inbox with automated agent routing, stage tagging, and strict follow-up discipline.
Zero Executive Oversight on Conversations
Gain real-time organizational visibility: track agent responsiveness, review conversation histories, and monitor pipeline velocity.
Manual Outreach Limiting Scalability
Eliminate repetitive manual outreach with policy-compliant, automated WhatsApp and RCS broadcast campaigns tailored for target segments.
Pipeline Recovery Demo
Intelligent SLA & Follow-Up Reminders.
Observe how an unassigned inquiry triggers automated escalation, dedicated advisor routing, and timely follow-up discipline.
Follow-up CRMReady
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Enterprise Offerings
WhatsApp-First Architecture. Scalable Rich Messaging.
Engage customers on the platforms they check constantly. Deploy official WhatsApp Business API CRM as your core operating system, augmented by Google RCS for verified, immersive visual journeys.
Core Solution
WhatsApp Business API CRM
Multi-agent team inbox, automated routing, end-to-end managed broadcasts, intelligent chatbots, pipeline stages, and deep analytics.
- For sales pipeline management, customer care & retention
- For multi-member teams operating from a unified brand number
- For disciplined follow-ups, broadcast execution & ROI reporting
Rich Visual Add-On
Google RCS for Business
Verified brand presence featuring rich cards, media carousels, action buttons, and intelligent fallback orchestration.
- For verified, branded marketing broadcasts
- For immersive app-like experiences without app downloads
- For high-impact visual campaigns and interactive updates
Real CRM screenshots
Real CRM screenshots, not only mockups
These are actual NY Digital WhatsApp CRM screens: live inbox, contact groups, campaign setup, template builder and campaign reports. Sensitive customer details should be masked before publishing production screenshots.
Assign chats, add status and keep customer context visible.
Store consent status, groups and import-ready customer data.
Target audience, DPDP consent check, throttling and live preview.
Create templates, preview messages and submit safely.
Track delivered, read, failed and list hygiene outcomes.
Why choose us
No hidden retainers. End-to-end campaign execution. Simple yearly pricing.
Indian SMEs need a growth partner that executes, not just software that sits idle. Our comprehensive plan is ₹99,999/year: we manage your campaigns end-to-end, provide full CRM platform access, and deliver continuous feature updates.
Transparent scope
We explain full campaign management deliverables, platform features and Meta/Google usage clearly before you start.
Clear yearly price
₹99,999/year for dedicated end-to-end campaign management and full CRM platform access. No surprise agency retainers.
End-to-end execution
We draft copy, create approved templates, segment audiences, execute broadcasts and deliver performance analytics for you.
Full platform features
All CRM features, shared multi-agent inbox and automated follow-up workflows are included without per-seat surprises.
Free feature updates
When platform features improve, updates are included in your active yearly plan.
Cost-saving guidance
We help with template category selection, targeting and duplicate checks to reduce avoidable message spend.
Note: Meta WhatsApp and Google RCS message/channel charges are paid separately by the customer as per provider pricing and actual usage.
Try Google RCS
Play a rich offer message.
RCS can show branded cards, quick actions and fallback planning. Click next to see an offer turn into a booking.
Google RCSVerified
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Industry Solutions
Purpose-Built CRM Workflows Engineered for High-Intent Customer Journeys.
We tailor WhatsApp CRM and Google RCS architectures around your specific sales cycles, operational milestones, and transaction velocity.
Real estate
Are qualified buyer leads falling through the cracks?
Capture property enquiries from ads and portals, assign sales advisors, share project brochures, and automate site-visit reminders.
Loan & finance
Struggling with document collection and status visibility?
Manage loan applications, automated KYC document reminders, real-time eligibility updates, and structured callback workflows.
Clinic & healthcare
Manual appointment booking causing scheduling overhead?
Automate appointment confirmations, pre-consultation reminders, patient FAQs, and post-visit follow-ups from one compliant console.
Education & academy
Slow admission enquiry turnaround impacting enrollments?
Manage batch admissions, automate demo session invites, dispatch fee schedules, and maintain transparent parent communication.
Retail & commerce
Fragmented customer databases limiting repeat purchases?
Execute targeted VIP promotions, launch new product catalogues, automate order updates, and track attribution analytics.
Advisory & services
Scattered client inquiries, proposals, and retainer follow-ups?
Coordinate consultation bookings, automate proposal follow-ups, dispatch invoice reminders, and maintain white-glove relationships.
White-Glove Implementation & Training.We configure, train, and support your team on WhatsApp.Consult on My Business Setup
Interactive Workflow Explorer
Select Your Industry to Preview Tailored Automation.
Experience how specialized lead routing, automated response triggers, and strategic campaign workflows drive conversions in your sector.
Are qualified buyer leads falling through the cracks?
Capture property enquiries, assign sales advisors, share project brochures and automate site-visit reminders.
- Campaign: Exclusive project preview + site visit invitation
- Setup focus: Lead attribution, advisor routing, pipeline stages and automated reminders
Dedicated Industry Solutions
Explore Tailored CRM Frameworks Built for Your Sector.
Review comprehensive workflows, compliance protocols, campaign methodologies, and pricing for high-intent business verticals.
Enterprise Onboarding Framework
Structured Preparation for Rapid, Frictionless Deployment.
A successful launch begins with operational readiness. Our systematic checklist guides your business from verification to active execution within days.
Trusted Partners
Empowering High-Growth Indian Enterprises.
From financial advisory and premium real estate to specialized healthcare and market education, forward-thinking businesses rely on NY Digital for mission-critical customer messaging.
Finance servicesYadav Finance Services
Lead enquiries, follow-up visibility and customer communication support for loan-focused workflows.
Real estatehome24realty
Property enquiries, site-visit follow-ups and quick mobile-first response journeys.
SHLocal servicesShivshakti Healing Jyotish Kendra
Appointment-style enquiries, repeat communication and simple customer support flows.
MRResearch & advisoryMahadev Researchs
Mobile-first enquiry handling and communication journeys for advisory-led customer interest.
Real estateSatyam Real Estate Sanpada
Project enquiries, buyer conversations and follow-up support for property businesses.
Market educationStockSphere
Campaign and enquiry communication support for finance and market-learning audiences.
Operational Impact
From Fragmented Manual Messaging to Enterprise CRM Discipline.
Experience an immediate elevation in operational visibility, lead response velocity, and pipeline accountability.
Decentralized & Manual
- Leads siloed across individual personal devices
- No pipeline accountability or stage tracking
- Missed follow-ups and uncoordinated responses
- Zero campaign performance or attribution data
Automated & Intelligence-Driven
- Centralized inbox with automated agent routing
- Real-time pipeline stages, custom tags & notes
- Scheduled follow-ups and automated SLA alerts
- Full delivery, read, and conversion attribution reports
Proven Track Record
Engineered for Sustainable Business Value and Measurable Impact.
NY Digital partners with established businesses to deliver robust enterprise communication infrastructure, high-converting campaign execution, and DPDP-compliant data governance.
Consult with a Solutions DirectorWhatsApp or call +91 87797 13123 • Email hello@nydigital.co.in
Verified Client Implementations
Client domains and case references are available openly for verifiable enterprise validation.
Clear Yearly Managed Price
₹99,999/year includes complete end-to-end campaign management, all CRM platform features and ongoing campaign support. Meta/Google charges stay separate.
Structured Implementation
Transparent onboarding with documented milestone delivery, rigorous testing, staff training, and ongoing support.
Privacy by Design
Consent capture, purpose limitation, role-based access control, and DPDP compliance integrated at the core.
Principled Commitments
Our Professional Standards & Transparency.
Enduring commercial partnerships are built on clarity, accountability, and uncompromising professional integrity.
Template approvals are subject to official Meta and carrier policy compliance guidelines.
We guarantee campaign execution excellence and targeting discipline; final sales conversion depends on product-market fit and commercial proposition.
Delivery reliability depends on audience opt-in provenance, telecom network stability, and ecosystem provider uptimes.
Workflows are designed in accordance with DPDP compliance principles; enterprise clients should ensure internal legal validation.
Try industry workflow
Clinic, coaching or real estate flow.
This demo shows how one enquiry becomes a reminder, confirmation and team-visible record.
Clinic CRMAppointment flow
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Pricing clarity
₹99,999/year. End-to-end campaign management & full CRM included.
NY Digital provides a complete turnkey growth solution: our team manages your campaigns end-to-end—from strategy, copywriting and template approvals to audience segmentation, broadcast execution and analytics.
Includes full CRM platform access, unlimited platform workflows and free feature updates during your active yearly plan.
Mini ROI calculator
Even a few recovered leads or managed campaigns can justify the yearly investment.
Move the inputs and show your team why follow-up discipline matters. This is an estimate, not a guarantee.
Potential monthly opportunity₹1,20,000Based on missed leads × average order value. Actual conversion depends on your offer, team and market.
Try pricing clarity
Explain the quote simply.
Customers feel better when setup, platform and usage are separated. Click next to see a simple pricing conversation.
Pricing chatClear scope
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How we start
First, we understand your workflow.
No heavy consulting drama. We understand your current process, suggest the simplest setup and help your team go live.
WhatsApp or call
Tell us your business type, team size and current follow-up problem.
Workflow map
We map lead sources, reply flow, templates, roles and reporting needs.
Setup & launch
We configure, test, train your team and support the first go-live.
Try launch checklist
Setup to go-live tracker.
A simple setup should feel organised. Click next to see account setup, testing and team training as a customer-facing handover.
Launch trackerOnboarding
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Email Marketing
Available when your customer journey needs newsletters, campaigns or automation outside WhatsApp.
View email supportAWS Solutions
Available when your CRM, website, app or data workflow needs secure cloud infrastructure.
View AWS supportPrivacy-aware setup
Designed with consent, access control, data deletion and responsible messaging practices in mind.
View legal pagesTechnology Ecosystem
Enterprise Integrations across Meta, Google, AWS & REST APIs.
We architect solutions leveraging Tier-1 official APIs, certified messaging aggregators, and enterprise cloud infrastructure. Commercial access and provider-level verifications are coordinated seamlessly.
NY DigitalMetaGoogle RCSAWSAPIs
Client Success Commitment
Dedicated Implementation, Executive Handover & Proactive Support.
We believe in high-touch partnerships. Your enterprise receives strategic onboarding workshops, architecture mapping, end-to-end campaign execution, staff training, and rapid-response technical support.
Operating Window
Monday–Saturday, 10:00 AM–7:00 PM IST for strategic reviews and dedicated technical support.
Executive Training
Comprehensive onboarding covering agent routing, pipeline stages, broadcast scheduling, and conversion analytics.
Direct Channel Support
Fast-track escalations via dedicated WhatsApp bridge, direct phone line, or shared screen sessions.
Regulatory & Data Governance
Enterprise Data Protection, Privacy by Design & DPDP Act Compliance.
Customer data integrity is foundational to enterprise reputation. Across WhatsApp CRM, RCS, email marketing, and AWS cloud workflows, we architect data governance compliant with India’s Digital Personal Data Protection Act, 2023: explicit lawful consent, purpose-limited communications, least-privilege role hierarchies, and stringent safeguards regarding children’s data.
Regulatory Accountability: Safeguard failures resulting in personal data breaches attract statutory penalties up to ₹250 crore under the DPDP Act schedule. Children’s data governance requires heightened procedural diligence.
ProtectedConsent • Access • Deletion
Child safety
Encrypted workflow
Parent / guardian consent
DPDP Statutory LiabilityUp to ₹250 crore
Failure to implement reasonable technical and organizational security safeguards to prevent personal data breaches exposes enterprises to statutory fines up to ₹250 crore under the DPDP Act.
- Auditable consent & opt-in logging
- Purpose-restricted broadcast targeting
- Granular role-based access & audit trails
- Automated data deletion & grievance routing
- Child data: verifiable parental consent, zero behavioral tracking or targeting
Frequently Asked Questions
Clarity on Strategy, Technology & Commercials.
Essential insights for enterprise leaders evaluating WhatsApp CRM and managed communication architectures.
What operational capabilities does NY Digital WhatsApp CRM deliver?+
Your organization gains a unified multi-agent workspace to manage incoming inquiries, route conversations dynamically, execute managed broadcast campaigns, categorize pipeline stages, enforce automated follow-up SLAs, and monitor conversion metrics.
When is Google RCS recommended alongside WhatsApp?+
Google RCS is ideal for enterprises seeking verified brand identity, rich media cards, interactive carousels, and suggested action buttons within the native mobile inbox, supported by seamless SMS/WhatsApp fallback orchestration.
What is included in the ₹99,999/year commercial plan?+
The ₹99,999 yearly package delivers a turnkey managed solution: full end-to-end campaign management by NY Digital (strategy, copywriting, template design, audience segmentation, broadcast execution, and analytics) combined with unlimited platform access to our enterprise CRM suite and free continuous feature updates. Third-party messaging charges (Meta / Google RCS) are billed directly based on actual delivery volume.
How does NY Digital optimize message delivery costs?+
Our team structures compliant templates under appropriate Meta categories (such as Utility vs Marketing), implements rigorous audience segmentation, and runs duplicate filters to eliminate redundant message sends.
Is team training and onboarding included?+
Yes. Comprehensive team training, workflow configuration, template approval guidance, and operational handover are included within the engagement scope.
Can our existing CRM, ERP, or website integrate with this system?+
Yes. The platform supports bi-directional webhook and REST API integrations to synchronize customer data, lead captures, and status events with your existing tech stack.
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