Make consent clear
Tell customers what kind of messages they will receive: offers, reminders, order updates, appointment notices, or support follow-ups.
Opt-In Guide
WhatsApp Opt-In Guide for Indian Businesses
A strong WhatsApp marketing strategy starts before the first campaign. You need customers who actually want your updates.
This guide covers practical opt-in methods for local businesses, e-commerce brands, clinics, coaching classes, and real estate teams.
Collect opt-ins where customers already interact
Use your website, checkout page, store counter, Google Form, Meta lead ad, QR code, invoice, booking form, or event registration page.
What You Get
Useful ReachFlow by NY Digital workflows
The goal is simple: send better messages, follow up faster, and keep your WhatsApp account healthier.
QR Code Opt-Ins
Place QR codes at billing counters, offices, classrooms, clinics, and events.
Lead Form Opt-Ins
Add a consent checkbox to enquiry forms and ad forms.
Purchase Opt-Ins
Ask customers if they want order updates, offers, or support over WhatsApp.
Opt-Out Handling
Respect stop requests and keep a do-not-message list.
Trust
Why businesses choose ReachFlow by NY Digital
ReachFlow platform pricing is separate from WhatsApp API/message delivery charges. NY Digital does not add markup on those charges.
Use ReachFlow by NY Digital for INR 499/month or INR 5,000/year, with setup guidance available from NY Digital.
The platform is positioned for permission-based customer communication, templates, segmentation, and responsible follow-up.
Workflow
How to use this workflow
1
Pick opt-in channels
Choose the forms, counters, ads, and pages where customers already interact.
2
Write consent copy
Make the message type and business identity clear.
3
Store the source
Track where each customer opted in from.
4
Send relevant campaigns
Match messages to the reason customers opted in.
Related Guides
Learn more about WhatsApp marketing
FAQ
Common Questions
Do I need opt-in for WhatsApp marketing?
Yes. Permission-based messaging is safer, more professional, and better for long-term customer trust.
Can I collect opt-ins offline?
Yes. QR codes, billing counters, forms, and events can all help collect opt-ins.
Can ReachFlow manage opt-outs?
ReachFlow supports opt-out and suppression-list style workflows for responsible campaigns.