Next-Gen Generative AI Messaging< 3s Response SLAInstant 24/7 lead qualification Multilingual AIFluent in English, Hindi & Hinglish Hybrid HandoverZero-friction human advisor takeover
Deploy Autonomous Meta AI Agents on WhatsApp to Qualify Leads 24/7.
Transform inbound WhatsApp traffic into booked revenue. NY Digital integrates Meta’s official Agent framework and Llama conversational intelligence directly into your CRM—delivering sub-3-second responses, deep context understanding, and seamless human advisor escalation.
Best use cases
Where Autonomous Meta Agents Create High-Margin Velocity
Move beyond rigid keyword bots. Meta Agents understand nuanced buyer questions, extract buyer qualification criteria, and orchestrate actions without human latency.
Autonomous Inbound Lead Qualification
Instantly evaluate budget, timeline, and purchase intent from incoming Meta ads or website inquiries before alerting your sales desk.
Contextual Product & Service Advisory
Trained on your business catalog, price lists, and compliance documents to provide accurate, brand-safe answers without hallucination.
Automated Meeting & Site Visit Booking
Coordinate calendar availability, collect contact details via interactive WhatsApp Flows, and lock in appointment confirmations directly in-chat.
Intelligent Human Agent Escalation
Detect complex negotiation sentiment or high-value VIP requests and instantly transfer the conversation with a full AI-generated summary to a human advisor.
Real CRM walkthrough
See the actual workflow customers use inside WhatsApp CRM.
These product screenshots show the flow from inbox to contacts, campaign setup, template creation and reporting. Sensitive customer details should always be masked before publishing live production screenshots.
View AI agent conversations live, monitor sentiment tags, and intervene whenever needed.
AI automatically tags contact intent, purchase budget, and consent preferences.
Trigger AI agent conversation journeys following broadcast marketing campaigns.
Configure approved Meta utility and marketing templates that trigger AI agent flows.
Measure AI qualification rate, response latency, and closed conversion velocity.
Documents requiredOfficial Meta Business Manager with Admin Access Dedicated WhatsApp Business API registered phone number Product/Service documentation, FAQs, pricing sheets, or brochures for knowledge grounding Standard qualification criteria (e.g., minimum budget, location, requirement type) Sales advisor user profiles and escalation routing rules Valid customer opt-in channels adhering to India DPDP Act standards
Prerequisites for Launching Meta AI Agents
We handle the complete AI pipeline, system prompts, vector indexing, and CRM integration. You only need to provide business guidelines.
Full onboarding1 2 3 4 5
5-Stage AI Agent Deployment Process
Knowledge Base Ingestion
We structure and ground your company data into a secure, private enterprise RAG pipeline.
Persona & Guardrail Design
Define your brand tone, disallowed topics, strict pricing boundaries, and prompt safety rails.
CRM Webhook Integration
Connect the Meta Agent to NY Digital WhatsApp CRM for live status updates and tagging.
Live Testing & Benchmark
Simulate hundreds of diverse customer inquiries in English, Hindi, and Hinglish.
Production Deployment & Handover
Activate the AI Agent with active monitoring, advisor handover training, and weekly tuning.
Benefits
Enterprise Guardrails, Zero Hallucination & Predictable ROI
Built specifically for commercial accountability. Meta AI Agents deliver the speed of generative AI without exposing your business to compliance or factual risk.
Inbound lead triggers Meta AI Agent on WhatsAppAgent understands Hinglish intent & answers contextuallyCollects qualification details via native WhatsApp FlowTransfers hot lead to human sales specialist with summaryConverts lead with zero response delay or dropped chats
Zero-Latency Lead Triage
Never let a high-intent ad lead wait. 100% of incoming inquiries receive immediate, intelligent engagement within 3 seconds.
Native Llama Intelligence
Leverage Meta’s open-weights Llama models fine-tuned with custom system instructions for Indian business vernacular.
Human-in-the-Loop Architecture
Sales team members can monitor conversations in real-time, pause the AI with one click, and seamlessly take over.
Enterprise Data Security
Your proprietary business documents and customer chat logs remain strictly isolated and are never used to train public models.
DPDP Act Compliance Built-In
Consent verification, purpose-limited data collection, and audit-ready conversation logs ensure full legal governance.
Cost-Optimized Conversations
Automate Tier-1 resolution inside Meta’s 24-hour service window to dramatically slash manual operational overhead.
Expected outcome
Measurable Operational Velocity After Go-Live
Eliminate response bottlenecks, qualify 3x more prospects from the same ad budget, and empower sales reps to focus exclusively on closing ready buyers.
300% Higher Lead Qualification
Immediate conversational engagement captures prospect interest while intent is at its peak.
80% Reduction in First-Response Time
Slash first-response delays from hours to seconds across day, night, weekends, and holidays.
Zero Dropped Inquiries
Every conversation is logged, assigned, enriched with AI summary notes, and pushed into your pipeline.
Higher Advisor Productivity
Sales executives receive pre-qualified, warm prospects instead of spending hours on cold gatekeeping calls.
Why NY Digital
Official Meta Cloud Architecture + Done-For-You Implementation
We don’t just hand you an API key. NY Digital designs the conversational prompts, validates factual accuracy, configures team routing, and trains your staff.
- Official Meta WhatsApp Business Platform implementation
- Custom system prompts fine-tuned for Indian enterprise workflows
- Strict anti-hallucination guardrails and retrieval grounding
- Bilingual support (English, Hindi, Hinglish) out of the box
- Full CRM platform with multi-agent inbox and reporting included
- End-to-end management under our transparent ₹99,999/year plan
How it works
A clear path from idea to launch
See the full journey move from requirement discussion to setup, testing and go-live.
01
Knowledge Grounding
Upload FAQs, product sheets, and business qualification rules.
02
Prompt Configuration
Program the AI tone, boundary rules, and fallback escalation triggers.
03
CRM Synchronization
Map agent tags, lead stages, and advisor allocation queues.
04
Go-Live & Optimization
Deploy live on your official WhatsApp Business number with ongoing tuning.
Live process demo
Watch how Meta Agents for WhatsApp CRM moves from request to launch.
This visual demo shows the real working flow: your requirement comes in, our team configures the setup, testing is done, and the final workflow goes live with tracking.
Knowledge GroundingUpload FAQs, product sheets, and business qualification rules.
Prompt ConfigurationProgram the AI tone, boundary rules, and fallback escalation triggers.
CRM SynchronizationMap agent tags, lead stages, and advisor allocation queues.
Go-Live & OptimizationDeploy live on your official WhatsApp Business number with ongoing tuning.
Meta Agents for WhatsApp CRMLive setup
Requirement received
Workflow mapping started
Template / setup check complete
Ready for go-live
ConsentTestingTraining
Review
Configure
Launch
Quick discussion
Get demo on WhatsAppWant to see an autonomous Meta AI Agent test-run on your business catalog?
Pricing
₹99,999/year Turnkey Plan: Setup, AI Tuning & Full CRM Platform
Our ₹99,999 yearly package delivers complete end-to-end implementation: AI agent prompt architecture, knowledge base grounding, CRM configuration, campaign management, and unlimited platform access for your team. Meta WhatsApp messaging and conversation charges are paid separately as per standard Meta rates.
Turnkey AI & CRM Solution₹99,999/year
Comprehensive yearly investment. Includes AI agent design, prompt tuning, full WhatsApp CRM access, team training, and managed execution. Meta usage charges billed separately based on actual volume.
Request pricingMeta WhatsApp Usage Rates
Indicative Meta India Conversation Rates
Meta AI Agents primarily operate within incoming customer service windows. Meta WhatsApp messaging rates are billed transparently as per official provider cards.
CategoryCurrent India rateCommon use
Service (Customer-Initiated)₹0 currently within 24-hr windowAI agent customer support and inbound lead qualification.
Utility (Template-Triggered)₹0.115 per delivered messageAutomated appointment reminders, order confirmations, and OTPs.
Marketing (Outbound Broadcast)₹0.8631 per delivered messageProactive promotional broadcasts that route replies to the AI Agent.
Authentication₹0.115 per delivered messageSecure OTP login and account verification.
Indicative base rates for India. Final billing reflects Meta rate card updates and actual delivered message volume.
FAQ
Questions, answered.
What are Meta AI Agents on WhatsApp?+
Meta AI Agents are autonomous conversational software agents built using Meta’s generative AI and Llama framework on the official WhatsApp Business Platform. Unlike legacy rule-based chatbots that only recognize fixed buttons, Meta AI Agents understand natural language in English, Hindi, and Hinglish, remember conversational context, and can execute dynamic workflows like booking, qualifying, and triaging leads.
Can a human agent take over the chat at any time?+
Yes. NY Digital CRM includes a native Human-in-the-Loop (HITL) console. Whenever an advisor steps in, the AI Agent instantly pauses and hands over the chat with a concise bulleted summary of the customer’s intent, budget, and requirements.
How do you prevent the AI from giving inaccurate information or hallucinating?+
We implement strict Retrieval-Augmented Generation (RAG) and deterministic business guardrails. The AI is constrained to only answer from your verified product documentation and pricing policies. When an answer is not in the documentation, it politely escalates to a human team member rather than guessing.
Does it understand Hinglish and regional Indian phrasing?+
Yes. The underlying models are fine-tuned to comprehend colloquial Hinglish (e.g., "bhai budget 50L tak hai, 2BHK flat dikhao") and accurately extract intent, dates, numbers, and preferences.
Are Meta message charges included in the ₹99,999/year plan?+
No. NY Digital provides the complete managed service, AI prompt engineering, CRM software, and campaign execution for ₹99,999/year. Meta WhatsApp conversation charges (such as Service, Utility, or Marketing) are paid separately as per official Meta India rate cards.
Can the AI Agent connect to our website forms or existing CRM?+
Yes. NY Digital provides bi-directional webhooks and REST APIs to sync lead qualifications, contact tags, and appointment events with external CRMs like Zoho, Salesforce, HubSpot, or custom databases.