Must be a PNG or JPEG format under 50KB. Visual elements must be centered inside a circle mask. Transparent backgrounds are not recommended; use a solid brand background.
Verified Brand Onboarding
How to Get a Verified Google RCS Business Agent in India
A step-by-step walkthrough to registering your corporate identity, configuring Google RBM assets (logos, hero banners, brand colors), securing Indian carrier whitelisting (Jio, Airtel, Vi), and earning the coveted verified blue checkmark on native Android messages.
NY
NY Digital
Verified Business • Google RCS
Rich Card Preview
Verified sender details appear automatically above messages. Recipients see your official logo, brand color, and phone number with zero spoofing risk.
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Google Technical Specs
Official Creative Specifications for Google RCS Agents
Google Business Communications requires precise creative dimensions before an agent can be submitted for review.
Appears at the top of the user's conversation details screen. Clean high-resolution JPEG or PNG under 200KB. Keep text away from edges to avoid mobile cropping.
Used by Google Messages to tint action buttons, quick reply chips, and header accents. Choose a high-contrast color compliant with accessibility guidelines.
Onboarding Roadmap
5-Step Process to Verified RCS Agent Launch
Follow our structured framework to ensure quick approval with zero rejections from Google or Indian telecom operators.
1
Collect Required Legal Entity Documentation
Indian telcos require strict KYC verification to curb commercial spam. Keep the following documents ready:
- GST Registration Certificate (matching company display name or parent entity)
- Certificate of Incorporation (CIN) or Udyam / Partnership Deed
- Registered business domain with functional corporate website
- Publicly accessible Privacy Policy & Terms of Service URLs
- TRAI DLT Entity ID and approved commercial Header (sender ID)
2
Google RBM Partner Console Registration
Through NY Digital's Google Partner Console, we register your Agent Display Name, business category (e.g. Finance, Retail, Real Estate), support email, customer care number, and website URL.
3
Asset Formatting & Brand Color Coding
We generate the compliant 224x224 circular avatar and 1440x448 banner. We set your primary accent color and preview how it displays across light and dark Android system themes.
4
Indian Telecom Carrier Whitelisting (Jio, Airtel, Vi)
This is where standard global aggregators stumble. In India, Google routes verification through Jio, Airtel, and Vi. Carriers verify that your brand is authorized to send A2P messages to Indian subscribers and whitelist your agent on their regional gateways.
5
Sandbox Device Testing & Production Go-Live
We register your team's mobile numbers in the RBM Developer Console test list. You receive live interactive cards, test button clicks, verify webhook responses, and give final sign-off before launching to customer databases.
Telecom Verification
Carrier-Specific Verification Timelines in India
| Carrier | Verification Criteria | Average Approval SLA | Required Documentation |
|---|---|---|---|
| Reliance Jio | DLT Principal Entity ID match, Brand trademark alignment, No spam history. | 2 – 4 business days | GST, DLT Header Registration screenshot, LOA on company letterhead. |
| Bharti Airtel | Domain verification, SSL certificate validity, Privacy policy opt-in clause. | 3 – 5 business days | Corporate email verification, GSTIN, Company Authorization. |
| Vodafone Idea (Vi) | Commercial messaging compliance, Sender ID matching, Registered office check. | 3 – 5 business days | Incorporation certificate, PAN card of entity, Authorized person ID. |
Common Queries
Google RCS Verification FAQs
What causes a Google RCS agent application to be rejected? +
Common rejection reasons include: 1) Display name mismatch between website, GST, and agent profile; 2) Low-resolution or stretched logo assets; 3) Broken Privacy Policy URL; 4) Generic free email (e.g., gmail.com) used instead of corporate domain email; 5) Missing opt-in consent mechanism.
Can I change my agent display name after verification? +
Minor adjustments can be submitted, but major brand name changes require re-verification with Indian telecom carriers. It is best to finalize your official corporate or brand trade name before starting.
Is the Google RCS verified badge free? +
Google does not charge a direct fee for the verification badge. Telecom carriers charge message usage costs. Under NY Digital's ₹99,999/year managed plan, all verification submission, asset formatting, and carrier onboarding are fully handled at zero extra setup fee.
Can we test RCS before carrier approvals are finished? +
Yes! We can add up to 100 test devices in the RBM Developer Console sandbox immediately. Your team can receive and interact with rich messages while carrier whitelisting is pending.
Fast-Track Verification
Get Your Verified Google RCS Agent Approved in Days
Let NY Digital handle the paperwork, carrier approvals, and design specs so your business can start messaging customers with complete brand authority.
Speak with Onboarding Specialist