Account Health & Verification 200 OK

How to Safely Delete or Deregister a WhatsApp Business Account (WABA)

Before a business phone number can be used on the regular WhatsApp mobile app again, it must be officially deregistered from Cloud API.

Probable Causes

  • Moving phone number from API back to WhatsApp Business mobile app
  • Closing down an unused subsidiary WABA

Step-by-Step Resolution

Recommended Fix Protocol:

Send a POST request to /deregister endpoint > Delete the phone number in Meta WhatsApp Manager > Wait 5 minutes before opening WhatsApp mobile app to re-verify.

Technical Example / Code Payload:

curl -X POST 'https://graph.facebook.com/v20.0/{phone-number-id}/deregister' \ -H 'Authorization: Bearer YOUR_TOKEN'
Quick Answers

Frequently Asked Questions

Can I reuse the same number later on Cloud API?+

Yes. A number can be migrated back to Cloud API anytime.

What happens to outstanding conversation charges?+

Unbilled conversation charges will be billed on your next monthly Meta invoice.

Need Technical Help?

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