Account Health & Verification 200 OK

How to Migrate WhatsApp Phone Number Between Providers (Zero Downtime)

Meta allows businesses to seamlessly transfer their WhatsApp registered phone number from one BSP (e.g. Wati, AiSensy, Twilio) to another without downtime.

Probable Causes

  • Switching to NY Digital managed 0% markup model
  • Consolidating multiple numbers into a single enterprise WABA

Step-by-Step Resolution

Recommended Fix Protocol:

Disable 2-step verification on old provider > Initiate phone number registration under new WABA > Verify SMS/voice OTP > Set up new 6-digit PIN. Total migration takes under 20 minutes.

Technical Example / Code Payload:

// Meta Cloud API Number Transfer POST /v20.0/{new-waba-id}/phone_numbers
Quick Answers

Frequently Asked Questions

Will I lose incoming messages during migration?+

No. Messages continue to route seamlessly.

Do I lose my Green Tick?+

No. Green Tick is bound to the phone number and business entity, not the software vendor.

Need Technical Help?

Resolve WhatsApp API Issues Fast with NY Digital

Our certified Meta API engineering team helps Indian enterprises diagnose webhook bugs, unblock banned numbers, and scale messaging limits safely.

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