Webhook & Media Engineering 200 OK

How to Send GPS Location Pins via WhatsApp Cloud API (JSON Payload)

Location messages display an interactive map pin in the user WhatsApp chat with venue name and address, opening directly in Google Maps or Apple Maps.

Probable Causes

Directing real estate buyers to project site offices
Sharing showroom and clinic locations with appointment attendees

Step-by-Step Resolution

Recommended Fix Protocol:

Set message type to location. Provide latitude, longitude, venue name, and address string in the payload object.

Technical Example / Code Payload:

{ "messaging_product": "whatsapp", "to": "918779713123", "type": "location", "location": { "latitude": "19.0330", "longitude": "73.0297", "name": "NY Digital Office", "address": "Navi Mumbai, Maharashtra" } }

Quick Answers

Frequently Asked Questions

Can users open the location in Google Maps?+

Yes. Tapping the location card opens the user native navigation app with turn-by-turn directions.

Does sending location pins incur extra charges?+

No. Location messages within an active session do not incur any additional fees beyond standard conversation rates.

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