Messaging & Delivery 200 OK

How to Build & Deploy WhatsApp Flows: Native In-Chat Forms Guide

WhatsApp Flows allows businesses to build interactive forms, slot pickers, and multi-screen surveys directly inside the WhatsApp chat screen with zero drop-off.

Probable Causes

  • External landing pages suffer from 40%+ drop-off rates on mobile
  • Friction entering personal details on external mobile websites

Step-by-Step Resolution

Recommended Fix Protocol:

Build your flow in Meta WhatsApp Manager Flow Builder or via JSON schema. Configure screens (DatePicker, Dropdown, TextInput). Attach the flow to an interactive message template.

Technical Example / Code Payload:

{ "type": "interactive", "interactive": { "type": "flow", "action": { "name": "flow", "parameters": {"flow_id": "1029384756", "flow_cta": "Book Site Visit"} } } }
Quick Answers

Frequently Asked Questions

Can WhatsApp Flows accept payments?+

Yes. Flows can integrate native UPI payments and checkout summaries directly inside WhatsApp.

What industries benefit most from Flows?+

Real Estate (site visits), Healthcare (appointments), and Finance (document collection).

Need Technical Help?

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