Probable Causes
- Video file exceeds the 16MB limit or does not use H.264 video codec with AAC audio
- Image exceeds 5MB or audio file exceeds 16MB
- Corrupted image metadata or progressive JPEG encoding
Error 131053 occurs when the media file sent to WhatsApp Cloud API exceeds Meta strict per-type file size ceilings or contains unsupported encoding.
Compress video assets using HandBrake or ffmpeg (H.264 profile baseline, AAC audio, under 16MB). Compress JPEG/PNG images under 2MB for optimal mobile viewing. Ensure documents remain under 100MB.
There is no strict duration limit as long as the total file size remains strictly under 16MB.
1080x1080 (1:1 square) or 1200x628 (horizontal landscape) are optimal for WhatsApp chat views.
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