Meta API Error Codes Error 132001 400 Bad Request

WhatsApp Error 132001: Template Does Not Exist — Resolution Guide

Error 132001 indicates that Meta cannot locate a template matching the exact name and language code specified in your API call within the authenticated WABA.

Probable Causes

Language code mismatch (e.g. requesting en when template was approved in en_US)
Typo or uppercase characters in template name (template names must be all lowercase with underscores)
Template is still pending approval or was rejected by Meta review

Step-by-Step Resolution

Recommended Fix Protocol:

Check Meta WhatsApp Manager: verify the exact template name slug and exact approved language code (e.g. en_US, hi, or mr). Make sure the template status is APPROVED before triggering API dispatches.

Technical Example / Code Payload:

{ "name": "site_visit_reminder", "language": {"code": "en_US"} }

Quick Answers

Frequently Asked Questions

Are template names case-sensitive?+

Yes. Meta Cloud API requires template names to be strictly lowercase.

Can I send templates immediately after creation?+

No. Templates must be reviewed and approved by Meta before they can be sent via API.

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