Probable Causes
- Sending high-volume marketing blasts to purchased or scraped contact lists
- High percentage of recipients tapping Report Spam within a short time window
- Promoting prohibited goods or services under Meta Commerce Policy
Error 368 indicates that Meta automated safety systems temporarily blocked your phone number from sending messages due to sudden spikes in spam reports or policy violations.
The temporary block typically lasts between 24 and 48 hours. Cease all promotional broadcasts immediately. Remove unengaged and non-opted-in users from your CRM. When resumed, send only utility messages to re-establish high quality.
Yes. If repeated Error 368 blocks occur within 30 days, Meta will permanently restrict the WhatsApp Business Account.
Our CRM enforces automated opt-in verification, throttling, and suppression of unengaged contacts to keep sender health green.
Our certified Meta API engineering team helps Indian enterprises diagnose webhook bugs, unblock banned numbers, and scale messaging limits safely.
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